These Terms of Service govern your use of services provided by Jaff Studio, a business operating under Swiss law.
1. DEFINITIONS
"Client" or "You": The individual or entity purchasing our services
"Services": AI-powered website development and marketing solutions
"We" or "Jaff Studio": The service provider
"Agreement": These Terms plus any Service Agreement or proposal
2. ACCEPTANCE OF TERMS
By engaging our services or using our website, you agree to these Terms. If you do not agree, do not use our services.
These Terms are governed by Swiss law (Swiss Code of Obligations).
3. SERVICES PROVIDED
3.1 Scope
We provide:
AI-powered website development
Marketing automation solutions
Content generation using AI
Analytics and optimization services
Ongoing support and maintenance
3.2 AI Technology
Important Notice:
Services utilize artificial intelligence (including large language models)
AI outputs are generated algorithmically and may contain errors
We provide human oversight but cannot guarantee 100% accuracy
You are responsible for reviewing and approving all AI-generated content before use
4. CLIENT OBLIGATIONS
You agree to:
Provide accurate information and timely feedback
Cooperate in good faith during project execution
Respond to communication within reasonable timeframes
Pay invoices according to agreed terms
Comply with applicable laws when using our services
Not use services for illegal, harmful, or prohibited purposes
5. PAYMENT TERMS
5.1 Pricing
Prices are stated in Swiss Francs (CHF) or other agreed currency, excluding Swiss VAT (if applicable).
5.2 Payment Schedule
50% deposit due upon contract signing
50% due upon project completion (or as specified in Service Agreement)
Recurring services billed monthly/annually in advance
5.3 Late Payment
Late payments incur 5% annual interest per Swiss law (Article 104 CO). We reserve the right to suspend services for non-payment.
5.4 Refunds
Deposits are non-refundable after work commences
Partial refunds considered on case-by-case basis
No refunds for completed work
6. INTELLECTUAL PROPERTY
6.1 Client Content
You retain ownership of content you provide. You grant us a license to use it for service delivery.
6.2 Deliverables
Upon full payment, you receive ownership of:
Custom website code
Marketing materials created for you
AI-generated content approved by you
6.3 Jaff Studio IP
We retain ownership of:
Our proprietary methods and processes
Reusable code components and templates
Our AI models and tools
Pre-existing intellectual property
6.4 AI-Generated Content
AI outputs may not be copyrightable under some jurisdictions
We make no warranties regarding copyright status of AI content
You are responsible for ensuring AI content doesn't infringe third-party rights
7. WARRANTIES AND DISCLAIMERS
7.1 Service Warranty
We warrant that services will be performed with reasonable care and skill according to industry standards.
7.2 AI Disclaimers
AI SERVICES ARE PROVIDED "AS IS." WE DO NOT WARRANT THAT:
AI outputs will be error-free or accurate
AI-generated content will meet your specific requirements
AI services will be uninterrupted or secure
AI outputs will not infringe third-party rights
7.3 Third-Party Services
We are not responsible for failures of third-party services (hosting, AI providers, payment processors).
8. LIMITATION OF LIABILITY
8.1 Maximum Liability
Our total liability under this Agreement shall not exceed the fees you paid in the 12 months preceding the claim.
8.2 Excluded Damages
We are not liable for:
Indirect, consequential, or incidental damages
Lost profits or revenue
Data loss (you must maintain backups)
Third-party claims arising from your use of services
Errors or infringement in AI-generated content after your approval
8.3 Swiss Law
Nothing in these Terms excludes liability that cannot be excluded under Swiss law (e.g., intentional misconduct or gross negligence per Article 100 CO).
9. CONFIDENTIALITY
9.1 Mutual Obligation
Both parties agree to keep confidential information secret, except:
Information already public
Information required to be disclosed by law
Information needed to perform services
9.2 Duration
Confidentiality obligations survive for 3 years after termination.
10. DATA PROTECTION
We process personal data according to our Privacy Policy and Swiss data protection law (nFADP). For business clients, we act as data processor - see our Data Processing Agreement.
11. TERM AND TERMINATION
11.1 Project-Based Services
Agreement ends upon project completion and final payment.
11.2 Ongoing Services
Either party may terminate with 30 days written notice.
11.3 Immediate Termination
We may terminate immediately if you:
Breach these Terms
Fail to pay after 30-day notice
Use services illegally or harmfully
11.4 Effect of Termination
You must pay for services rendered
We will provide work completed to date
Confidentiality and IP provisions survive
12. DISPUTE RESOLUTION
12.1 Governing Law
These Terms are governed by Swiss law, excluding conflict of law provisions.
12.2 Jurisdiction
Disputes shall be resolved in the courts of Switzerland.
12.3 Mediation
Parties agree to attempt good-faith mediation before litigation.